Ameresco Asset Sustainability Group
N130 6815 8th Street NE
Calgary, AB T2E 7H7
We collect your personally identifiable information as permitted by applicable law through Building Dynamics (which may also include the website analytics.ameresco.com in addition to dynamics.ameresco.com), as a subscription service to a subscribing client in connection with your use of the site and/or application.
For example, when you become a subscriber to Building Dynamics, directly or by a subscribing client, you or the subscribing client are asked to provide us with personally identifiable information which includes your name, company name (implicitly through the association of your User ID to a company), and email address.
We store and replicate this information through electronic systems located in various sites hosting Building Dynamics for production, testing, failover and disaster recovery purposes.
- provide you the products or services you requested, and to provide information concerning those products or services
- provide you with information in connection with our other products or services or of our related companies
- identify your product and service preferences
- customize our communications to you
- share positive product testimonials with others, or
- allow you access to access your data and authorized services on Building Dynamics
If you do not provide requested information, we may not be able to provide you with the service or information or process your request.
Other than the information provided above, we do not intend to have access to any other personally identifiable information of you, your staff, anyone that you may authorize to use Building Dynamics, or anyone that you may use Building Dynamics to communicate with or provide services to. Other than described above, you should not provide, communicate or otherwise deliver to us, information that may identify an individual or may otherwise constitute personal information in any connection to Building Dynamics. To the extent you have provided us access to personally identifiable information you shall remain the data controller of this information at all times. Except as listed above, we do not review or monitor any collection, use or disclosure by our subscribing clients or users of information submitted to, shared through or stored on Building Dynamics. To the extent permitted by law, and otherwise subject to the terms of any agreement in place between us and the subscribing client, we bear no responsibility to any client, user or third party in relation to the collection, use and disclosure of any personally identifiable information stored on Building Dynamics.
During the term of the subscription services or, upon the termination of subscription services, we may provide archival copies of information in connection with Building Dynamics to the subscribing client, which may contain information relating to you which has been submitted to Building Dynamics either by you or by the subscribing client. We bear no responsibility for any use by the subscribing client of the archival data once it has been provided to the subscribing client.
If you receive information from Building Dynamics and do not wish to receive this information any longer, you may remove your name from Building Dynamics by contacting us at email@example.com and asking to be removed. We will take all reasonable steps in response to such a request. If there is a reason that we cannot make that change or deletion, we will inform you of that reason.
You can request access to the personally identifiable information we hold about you by making a request to firstname.lastname@example.org. We will provide you with access unless we are legally authorized not to do so.
If at any time you wish to change personal identifiable information that is inaccurate or out of date, please contact us by emailing to email@example.com. If you wish to have your personally identifiable information deleted, please let us know in the same manner. We will take all reasonable steps to change or delete information in response to such a request. If there is a reason that we cannot make that change or deletion, we will inform you of that reason.
We use physical, electronic and administrative safeguards to protect personally identifiable information from loss, misuse and unauthorized access, disclosure, alteration, and destruction. No transmission over the Internet can be completely secure and although we will take all reasonable steps to protect information we store on our servers we cannot be responsible for the security of any information transmitted over the Internet. You are responsible for the physical security and to apply safeguards to protect any personally identifiable information which may be transmitted by Building Dynamics and stored locally on your computer or mobile devices. We bear no responsibility for data stored locally on authorized users’ mobile devices or computers.
Your personally identifiable information is only shared with third parties at your direction, at the direction of the subscribing client or with your consent. Please note that in using Building Dynamics, users may be communicating with individuals and organizations outside of their home country. In that case, their use of your personal information may not be covered by the law applicable in their home country.
We may also disclose information to fulfill certain legal and regulatory requirements or if we believe, in good faith, that such disclosure is legally required or necessary to protect others’ rights or to prevent harm. For the purposes of accessing Building Dynamics, your assigned User ID or email address will be used as a user name to identify you and you may be supplied with a password or may create your own password. You are responsible for the security and confidentiality of your password and log-in information.
The time period for us to keep personally identifiable information varies according to what the information is used for and the requirements of the subscribing client. In some cases, there are legal requirements for us to keep information for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will keep personal information for so long as it is necessary for the purpose for which it was collected or for such other purposes for which consent has been obtained or we are otherwise permitted or authorized by law to use the personally identifiable information.
This policy is effective as of August 9th, 2018